You will like
Leading installation and service for leading automation and robotics supplier to the off-site construction industry. HQ is Swindon but you can be working remotely #WFH #WFA. This hybrid construction/manufacturing industry has a very good long term future and you will play a key role in expanding a renowned global equipment brand throughout the UK.
You will like
The Technical Support Lead or Installation & Service Engineer job itself which is a progressive role initially focused on £MultiM installation projects for robotic equipment in construction & manufacturing. The role will evolve to include service and maintenance management over time. More specifically:
- Travel the UK and Ireland and service and maintain OEM machinery hands on
- The role will consist of hands on service as well as white collar meetings and overseeing of projects.
- Find and sign up new customers to our service contracts for commission.
- Oversee and work “hands-on” on installations of our machines from after order, manufacture, delivery, install and service contracts and maintain long term.
- Oversee and organise 3rd party service providers across the UK and Ireland
- Sell smaller scale products to customers and passing leads in house (majority of sales leads will come from existing customers)
- Willing to stay away during the week
- Be available on call to “dial in” to customers and help fix their breakdown. 24/7 and weekends for some customers. (not driving to them unless in extreme circumstance)
- Work abroad sometimes and stay in hotels.
- Create a Health and safety file for each job and be proactive in monitoring, managing and reporting
- Develop KPIs and recording of works to better develop the business and improve margins.
- Training in Sweden working along side the factory staff building the machines and on site with them.
A more detailed brief to be made available in the recruitment process. However, this is an exciting start-up situation (with strong international backing) so again the role is evolving in a dynamic situation. This will no doubt( suit some but not others :)
You will have
To be successful as Technical Support Lead or Installation & Service Engineer, you will have a healthy mix of the following:
- Qualifications in Technical/Engineering discipline.
- Good knowledge of mechanical/electrical/hydraulic systems.
- Ideally exposure to automation/robotic equipment.
- Experience of installation of capital equipment for manufacturing.
- Experience in service and maintenance contracts and delivery.
- Up to date with H&S requirements e.g. RAMS for UK projects.
- Supervisory Management experience and dynamic leadership skills.
- A passion for offsite manufacturing, modern methods of construction.
You will get
As Technical Support Lead or Installation & Service Engineer, the benefits include a competitive salary of £40K-£50K+ Plus Package.
Benefits include a company vehicle, laptop, phone, pension (3% employer contribution) plus bonus/commissions.
There is comprehensive training and development (initially in Sweden) and an expectation of career progression.
You can apply
To Technical Support Lead or Installation & Service Engineer by applying here (recommended), or by sending a CV to anthony@macstaff.co.uk
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