Deputy Operations Manager £35-45k, office-based, close to Guildford
Founded in 2006, this business continues to grow, offering consulting and niche engineering and maintenance services, predominantly to the UK & Ireland's energy, waste and biomass sectors. An employer of choice, fostering a good team spirit and employee involvement at all levels in the business. Services include ‘Bang and Clean’, ‘High Pressure CO2’ and ‘Shock Pulse Generator’ sales and services.
The Deputy Operations Manager is a key part of the Operations Team, crucial to the successful delivery of a competent, efficient and high performing workforce. Your main responsibility will be managing the daily organisation of the operations team. You will manage Team Leaders and Operators at varying levels, responsible for front line HR, staff development and performance management. You will be expected to identify improvements, modify and refine organisational processes in order to ensure continuous improvement in the quality, productivity and efficiency of the operations team, providing clients with the best possible service and outstanding levels of satisfaction.
- Management and organisation of operational staff
- Health and Safety inductions, ensuring all operators are trained and inducted before work commences – record-keeping of same
- Ensuring relevant site, plant knowledge and materials are recorded and information disseminated
- Ensuring mandatory training is given and accurate records maintained
- Customer contact and account management; generation of customer proposals and associated costings; client reporting
- Liaising with clients to fix service dates; arrange staffing, materials, RAMS etc
- Creating and updating work plans and associated schedules
- Project aftercare and close-out ensuring all relevant paperwork (audit trail) filed
- Equipment stock controls, management of inventory
- Invoice checking and new equipment listings
- Fleet management (ensuring regular vehicle maintenance checks, MOT, service and repairs have been carried out)
KEY APPLICANT EXPERIENCE
- Ideally from an engineering (or similar) service industry
- Used to managing people remotely, alongside fleet and asset management
- Able to multitask and ‘juggle’ lots of differing priorities
- Process-driven management systems
- Computer literate and comfortable with keeping audit trails and records
Driving licence and ability to travel to client sites across the UK if required
Salary £35-45k, this is negotiable dependent on skills and experience; some of the additional benefits include intensive training on our products, processes and services; Pension; 22 days + bank holidays increasing with each years’ service; working hours Mon-Fri, 8am-5pm.
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